Privacy Policy

Introduction

Welcome to Facelift Interiors. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.faceliftinteriors.co.uk/ (the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not use our Site.

Who We Are

Facelift Interiors ("we," "us," "our") operates the Site and provides services related to interior design and home improvement. For the purposes of data protection laws, we are the data controller of your personal data.

Information We Collect

We may collect and process the following data about you:

Information You Provide to Us

- Personal Identification Information: Name, email address, phone number, and postal address.

- Financial Information: Payment details necessary to process your orders.

- Profile Information: Preferences, feedback, and survey responses.

- Communications: Emails or messages sent to us.

Information We Collect Automatically

- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

- Usage Data: Information about how you use our Site, products, and services.

Information from Third Parties

- Analytics Providers: Google Analytics or other similar providers.

- Advertising Networks: Information about your preferences to display relevant advertisements.

How We Use Your Information

We use the information we collect in the following ways:

- To Provide Services: To process and deliver your orders, manage your account, and provide customer support.

- To Improve Our Site: To understand and analyze how you use our Site, improve user experience, and develop new products and services.

- To Communicate with You: To send you updates, newsletters, and promotional materials.

- For Marketing Purposes: To deliver personalized advertisements and content based on your interests.

- To Comply with Legal Obligations: To comply with applicable laws, regulations, and requests from law enforcement.

How We Share Your Information

We may share your information with:

- Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and marketing assistance.

- Business Partners: With whom we may collaborate to offer you products or services.

- Legal Authorities: When required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Access: Request access to your personal data.
  • Rectification: Request correction of your personal data.
  • Erasure: Request erasure of your personal data.
  • Object: Object to the processing of your personal data.
  • Restrict Processing: Request restriction of processing your personal data.
  • Data Portability: Request the transfer of your personal data to you or a third party.

To exercise any of these rights, please contact us at the details below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the new privacy policy on our Site.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Facelift Interiors  
Email: info@faceliftinteriors.co.uk  
Address: 295a Baldwins Lane, Rickmansworth, United Kingdom, WD3 3LE

Complaints

If you are not satisfied with our response to any complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Effective Date: 04th June 2024

Thank you for choosing Facelift Interiors. We value your privacy and appreciate your trust in us.